Position title
Sales Support Specialist

Arxys is looking for a Sales Support Specialist. This position will be a critical link between the Sales Staff, Managers, and customers. In this function, this position will administer approved orders and provide support for both Company and Customer needs. This position will help oversee orders through our order system to ensure accuracy and efficiency. The Sales Support Specialist will serve as a liaison between the sales reps and the Customer to ensure Customer needs are met.


Candidates must have strong and clear communication skills that can reach key personnel in a timely manner. Experience working with modern accounting tool and CRM software a strong plus. The Sales Support Specialist will report directly and daily to the Sales Manager. Daily activities include, but not limited to:

  • Phone call analysis and routing,
  • Interaction with sales staff to create quotes and deliver them to customers for authorization when necessary, research & transmit technical documents to customers and officials, prepare and execute public/private bid documents, and coordinate sales activities with other company departments.
  • Oversee our Partnership Program and work as a liaison with Marketing to ensure New Partners receive strong communication and support.
  • 1-2 years of sales and support experience
  • Strong proficiency in Excel and excellent math skills
  • Ability to use MS Excel and Word, the Internet and email and modern CRMs
  • Exceptional presentation, communication (written and verbal), and interpersonal skills
  • Must be disciplined, organized and efficient with an obsession with details
  • Must be comfortable doing light bookkeeping level data entry, spreadsheets and high level financial calculations
  • Familiar with MS Office Professional, Outlook, Google Docs and Adobe
  • Ability to quickly learn technical and business concepts and express them in clear language
  • Self-motivated with the capacity to work independently, as well as part of a team.
  • Able to work with a high degree of integrity and operate independently
  • Able to multi-task and work in a busy and hectic environment
Employment Type
Full Time
Beginning of employment
Duration of employment
Job Location
Working Hours
M-F 8-5
Date posted
May 3, 2018
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Position: Sales Support Specialist

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